Frequently Asked Questions

Your guide to shopping with Invader Concepts

What is the standard shipping time for orders?

We typically process orders within 1-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 10-21 business days depending on your location.

How can I return or exchange an item?

We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached. Contact our support team to initiate a return label.

How do I determine my correct size?

Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend measuring a similar garment you own to ensure the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.

Are your materials sustainably sourced?

Invader Concepts is committed to ethical fashion. We prioritize organic cotton and recycled polyester in our collections and work exclusively with manufacturers who follow fair labor practices.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.